ECA Customer Portal

Your auto. All in one place.

Keep everything related to your vehicle in one place. ECA’s digital customer portal gives you access to your service history, invoices, upcoming maintenance recommendations, and estimated future costs — making it easier to understand and plan for ownership.

HOW IT WORKS

01 — WE BUILD YOUR VEHICLE PROFILE
When you begin working with ECA, your vehicle and service information are added to your customer profile.

02 — ACCESS YOUR PORTAL
You’ll receive access to your private ECA Customer Portal from your phone or computer.

03 — KEEP EVERYTHING IN ONE PLACE
As you service your vehicle with ECA, your history, invoices, inspections, recommendations, and maintenance information build over time.

04 — PLAN AHEAD
See what’s coming up, understand potential costs, and stay ahead of your vehicle’s maintenance.

WHY ECA

Your vehicle deserves more than a service reminder.

ECA keeps your vehicle’s service history, inspections, invoices, recommendations, and upcoming maintenance organized in one place.

Instead of trying to remember what was done, what is due next, or what something might cost, you can see it directly through your ECA Customer Portal.

One vehicle. One record. One place to manage it.

WHAT’S INCLUDED

  • Keep your vehicle information, service records, mileage, and other important details organized in one place.

  • View your previous ECA work, inspections, recommendations, and completed services.

  • Access current and past invoices, total invoiced, payment history, balances, and digital copies of your service documents.

  • See recommended upcoming maintenance and service reminders so you can plan ahead instead of waiting for something to go wrong.

  • Get a ballpark estimate for potential upcoming repairs and maintenance before making a decision. ARI notes that these are estimates, not diagnoses or official manufacturer schedules

  • View inspection findings and supporting photos so you can see what we’re seeing when we recommend work

  • Review recommended work and approve or postpone eligible services directly through the portal.

  • Follow the progress of eligible service visits from the vehicle being checked in through completion and payment.

  • Book your next appointment directly through the portal without having to call or message the shop.

  • Contact ECA through the portal when you have a question or need assistance.